NHTSA (USA)Critical
2011 HARLEY-DAVIDSON SOFTAILNHTSA Campaign #11V037000
The official notice
Defect
HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2011 SOFTAIL MOTORCYCLES MANUFACTURED FROM JUNE 7, 2010 THROUGH OCTOBER 8, 2010. THE BODY CONTROL MODULES (BCM) INSTALLED ON THESE MOTORCYCLES (PART NUMBERS 69991-11 AND 69993-11) HAVE A CASE THAT MAY NOT HAVE BEEN PROPERLY SEALED DURING PRODUCTION. AN IMPROPER SEAL MAY ALLOW WATER INTRUSION INTO THE BCM WHICH MAY CAUSE ENGINE STALL.
Safety Risk
AN ENGINE STALL WHILE IN TRAFFIC CAN RESULT IN A CRASH, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.
Remedy
HARLEY-DAVIDSON WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE BCM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.
6,964 vehicles affectedUpdated June 10, 2026