Transport CanadaMedium Risk
2019 MERCEDES-BENZ SPRINTERTransport Canada Recall #2021076
The official notice
Defect
On a small number of vehicles, a software problem could cause a delay in the appearance of the rearview camera image. Canadian regulations require the rearview image to display within 2 seconds of shifting the transmission into reverse gear.
Safety Risk
A rearview camera that is slow to turn on could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.
4 vehicles affectedMfr ref: 5490373Updated June 10, 2026