Transport CanadaMedium Risk
2019 MERCEDES-BENZ SPRINTERTransport Canada Recall #2021349
The official notice
Defect
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software.
2,515 vehicles affectedMfr ref: 5497556Updated June 10, 2026