Transport CanadaHigh Risk
2023 BMW X5Transport Canada Recall #2023208
The official notice
Defect
On certain vehicles, incorrect head restraint guide sleeves may have been installed on the second-row outboard seats. As a result, the head restraints may not lock in place and could move in a crash.
Safety Risk
Head restraints that move in a crash could increase the risk of an injury.
Remedy
BMW will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the second-row outboard seat head restraint guide sleeves, and replace them if necessary. To minimize the safety risk, BMW recommends not to transport people in the second-row outboard seats until the recall repairs are completed.
26 vehicles affectedMfr ref: 52 82 23RCUpdated June 10, 2026