The official notice
Defect
Volkswagen Group Canada is conducting a parts recovery campaign targeting 2012-2016 Volkswagen vehicles equipped with a TDI (diesel) engine built between May 25, 2011 and June 1, 2016. The auxiliary heater elements are being recovered to aid in Volkswagen's analysis in support of Transport Canada defect investigation file no. 3280-15-10. Note: This action is not being conducted under the requirements of the Motor Vehicle Safety Act. For the 2016 model year Jetta, only the Jetta Hybrid model is involved in this parts recovery program.
Safety Risk
No safety defect has been identified with these auxiliary heater elements.
Remedy
Volkswagen will notify owners by mail and advise them to take their vehicle to a dealership to replace the auxiliary heater element at no charge.