Transport CanadaMedium Risk
2019 MERCEDES-BENZ B CLASSTransport Canada Recall #2021064
Defect
On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location.
Safety Risk
If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services.
Remedy
Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
75,231 vehicles affected