Transport CanadaHigh Risk
2019 MERCEDES-BENZ METRISTransport Canada Recall #2019468
The official notice
Defect
On certain vans, the front and/or rear seat head restraints may not be properly assembled. This could allow the head restraint housing to come loose and possibly detach.
Safety Risk
A head restraint that is loose or detaches in a crash could increase the risk of injury to occupants.
Remedy
Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to replace the head restraints.
39 vehicles affectedMfr ref: 9295053Updated June 10, 2026