Mercedes-Benz Metris Recalls

The Mercedes-Benz Metris has 47 recalls covering the full 2015–2023 production run, with the most serious recent issue being a fuel pump shutdown on 2021–2023 models that can cut drive power without warning, raising the risk of a crash.

The most recent production years carry several significant concerns. On 2022–2023 right-hand-drive models, water can accumulate on the airbag control unit and prevent the airbags from deploying in a crash. The 2020–2023 models have a rearview camera that can fail to display when reversing due to loose infotainment connections. On 2021 models, the seat belt automatic locking retractors can release early, preventing a child seat from staying secured in a crash, and the front passenger seat frame may have a weld that reduces stability in a collision.

The 2017–2022 model years have fuel hose connections at the engine that can work loose and leak fuel, creating a fire risk near ignition sources. On 2019 models specifically, a driveshaft that is not properly attached to its intermediate bearing can wear the joint and generate vibrations that the airbag control unit misreads as a crash, deploying the front airbags without any collision. The 2019–2020 right-hand-drive models have brake line fittings at the front and rear axles that can leak, causing a sudden loss of brake fluid and reduced stopping ability. The 2018–2019 electric power steering unit can lose its internal sensor function and drop power assist unexpectedly, requiring much greater steering effort. On 2018–2019 models, some vehicles left the assembly plant without a final safety inspection, leaving the condition of safety-related fasteners and components unknown.

The 2016–2021 models have a brake fluid reservoir that can detach from its mount and leak, degrading braking performance. On 2016–2017 models, fuel hose connections in the engine compartment can leak at multiple points, again presenting a fire risk. The 2015–2017 electric power steering control unit has contact pins that can lose connection and drop power assist, and the transmission support on those same years may not be properly secured, which can damage the driveshaft and cut drive power. The 2017 model year has front wheel bearings that may not be fully seated, potentially allowing a front wheel to detach. The 2016 model year has a backup battery under the front passenger seat that lacks a cover, allowing a dropped metal object to short the terminals and start a fire, along with seat belt pretensioners that may not tighten properly in a crash.

Going further back, the 2015–2018 models have a rearview camera memory chip that can cause the image to freeze, showing a static picture rather than a live view while backing up. The 2016–2017 models intended to have blind spot monitoring may have the wrong instrument cluster and steering wheel installed, leaving that warning system non-functional. The 2016–2020 models have an emergency call system that can transmit the wrong vehicle location after a crash, potentially sending responders to the wrong place.