NHTSA (USA)High Risk
At a glance
What can fail
Water can collect on the air bag control unit, preventing the air bags from deploying properly in a crash.
What the fix does
The 2020 Mercedes-Benz Metris has 8 recalls, the most serious involving the brake system: the brake fluid reservoir can detach and leak, and on right-hand drive models, brake line fittings at the front and rear axles can also leak, both reducing stopping ability.
There is also a fuel system concern where hose connections at the engine can come loose and leak fuel, raising the risk of fire. A separate fire risk exists under the front passenger seat, where a backup battery compartment may lack a cover, allowing metal objects to contact the terminals and cause an electrical short. On the safety equipment side, right-hand drive vehicles may accumulate water on the airbag control unit, which can prevent airbags from deploying in a crash. Two recalls affect the emergency call system: a software flaw can transmit the wrong vehicle location to emergency responders, and a separate SIM card error can cut the mobile connection entirely, leaving occupants unable to reach emergency services. The infotainment system rounds out the list, with loose electrical connections that can cause the rearview camera image to go dark while reversing.
At a glance
What can fail
Water can collect on the air bag control unit, preventing the air bags from deploying properly in a crash.
What the fix does
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A protective cover will be installed on the air bag control unit at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electrical connections securing the infotainment system may come loose, preventing the rearview camera image from displaying on the screen.
What the fix does
Dealers will inspect the infotainment system connection and repair it if needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call system.
What the fix does
The communication module software will be updated for free through an over-the-air update or by a dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel hoses connecting to the engine may not be securely fastened, potentially causing fuel to leak.
What the fix does
Dealers will inspect the fuel hose connections and replace the clamps and hoses as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The brake fluid reservoir may be incorrectly mounted, allowing it to detach from the vehicle.
What the fix does
Dealers will inspect and repair the brake fluid reservoir mounting at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module software may fail to send your correct vehicle location to emergency services when the automatic emergency call system activates after a crash.
What the fix does
Dealers will update the communication module software for the emergency call system at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Brake line fittings connecting rigid steel lines to brake hoses at the front and rear axles may not be properly installed, potentially causing brake fluid leaks.
What the fix does
Dealers will inspect and correct the brake line fittings at connection points, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The backup battery compartment under the front passenger seat may lack a cover, leaving the battery exposed when the seat moves forward.
What the fix does
Mercedes-Benz dealers will install covers over the battery compartment at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.