The 2023 Mercedes-Benz Metris has 4 recalls, the most serious being a fuel pump that can shut down without warning and cut drive power while the vehicle is in motion, raising the risk of a crash.
Recalls 1 and 2 describe the same underlying fuel pump issue, so this represents one defect affecting the vehicle. On the safety equipment side, this recall applies only to right-hand-drive models: water can accumulate on the airbag control unit, causing the airbags to fail to deploy in a crash and leaving occupants with less protection than the system is designed to provide. There is also an infotainment concern where loose electrical connections can cause the rearview camera image to go blank when the vehicle is in reverse, leaving the driver without a view of what is directly behind the van.
At a glance
What can fail
Water can collect on the air bag control unit, preventing the air bags from deploying properly in a crash.
What the fix does
A protective cover will be installed on the air bag control unit at no cost to you.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electrical connections securing the infotainment system may come loose, preventing the rearview camera image from displaying on the screen.
What the fix does
Dealers will inspect the infotainment system connection and repair it if needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump may shut down unexpectedly, cutting off fuel supply to the engine and causing loss of driving power.
What the fix does
The fuel pump will be replaced at no cost to you by an authorized dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump may shut down unexpectedly, causing a loss of engine power while driving.
What the fix does
The dealer will replace the fuel pump at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
