Transport CanadaLow Risk
2018 FORD F-550 SUPER DUTYTransport Canada Recall #2023341
The official notice
Defect
On certain vehicles, the owner's manual doesn't include instructions for how to remove or adjust the head restraint for the centre seating positions. Canadian regulations require this information be included in the owner's manual.
Safety Risk
Missing instructions for how to remove or adjust head restraints could increase the risk of injury in a crash.
Remedy
Ford will notify owners by mail and provide you with an owner's manual insert with instructions for how to remove and adjust the centre seat head restraints.
32,328 vehicles affectedMfr ref: 23C20Updated June 10, 2026