Transport CanadaCritical
2020 FORD ESCAPETransport Canada Recall #2024270
The official notice
Defect
On certain hybrid vehicles, a software update completed by a Ford dealer could cause the transmission to shift into neutral (N) unexpectedly. If this happens, there could be a sudden loss of power to the wheels.
Safety Risk
A loss of power to the wheels could increase the risk of a crash.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the hybrid powertrain control module software.
590 vehicles affectedMfr ref: 24S33Updated June 10, 2026