Transport CanadaMedium Risk
2018 FORD TRANSIT CONNECTTransport Canada Recall #2025360
The official notice
Defect
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.
16,575 vehicles affectedMfr ref: 25S72Updated June 10, 2026