NHTSA (USA)Medium Risk
2020 MERCEDES-BENZ GLS 580NHTSA Campaign #23V733000
The official notice
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
Safety Risk
A sunroof that closes unexpectedly can increase the risk of injury.
Remedy
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
8 vehicles affectedMfr ref: 2023110007Updated June 10, 2026