This page covers 6 recalls, 20 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2020 Cadillac XT5.
20–24 mpg combined
9.8–11.8 L/100km
Small Sport Utility Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 4 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Complaints filed on the 2020 XT5 are spread across several systems, with the powertrain drawing the most reports. Owners describe issues with the gear shifter, including a fractured shifter knob and the transmission failing to engage the selected gear, with a "Gear Conditions not Met" message appearing on the dash. Engine and cooling complaints include reports of radiator leaks at relatively low mileage. Steering rounds out the named systems with two reports, though the specific symptoms aren't detailed enough to characterize a clear pattern. A handful of isolated reports mention the backup camera temporarily losing its image in bright sunlight, a rear seatbelt that wouldn't latch securely, and a mileage discrepancy discovered after purchase. With only 20 total complaints, the complaint pool is thin, and most individual issues appear in just one or two reports rather than as strong recurring patterns.
20
Total Complaints
By System
The 2020 Cadillac XT5 has 6 recalls, the most serious being a fuel pump defect that can cut off fuel supply and stall the engine without warning, and tire defects where Continental tires can develop sidewall breaks or lose tread suddenly.
The curtain airbag inflator has a diffuser component that may not be properly secured and can separate during deployment, reducing the airbag's ability to protect occupants in a crash. On the visibility side, vehicles equipped with the optional Surround Vision feature have two recalls tied to the same underlying issue: improperly crimped rearview camera cable connectors can cause the camera to fail or display no image when reversing, cutting off the driver's view behind the vehicle.
At a glance
What can fail
The rearview camera's coaxial cable connector may be improperly crimped, causing the rearview camera to stop working or work intermittently.
What the fix does
Dealers will replace the coaxial cables at no charge.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera cable connectors may not be properly attached, causing the rearview camera image to not display when you shift into reverse.
What the fix does
GM will mail you instructions to visit a dealership, where technicians will replace the rearview camera coaxial cables.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Certain Continental tires were overheated during manufacturing, which can weaken the tire structure and increase the risk of tire failure.
What the fix does
Dealers will inspect your tires and replace any affected ones at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Some Continental tires may have been overheated during manufacturing, potentially affecting their durability and performance.
What the fix does
Dealers will inspect your vehicle and replace any affected tires at no cost based on tire identification numbers.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump's nozzle may have a plastic burr left from manufacturing, blocking the nozzle and preventing enough fuel from reaching the engine.
What the fix does
Dealers will replace the fuel pump module to restore proper fuel flow to the engine.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The diffuser on the roof-rail air bag inflator may not be properly crimped and could separate during air bag deployment.
What the fix does
Dealers will replace the roof-rail air bag modules at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
