This page covers 2 recalls, 68 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2020 Subaru Crosstrek.
25–35 mpg combined
6.7–9.4 L/100km
Small Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 3 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Visibility and wiper complaints dominate the 2020 Crosstrek's owner report profile, accounting for nearly half of all complaints filed for this model year. Owners frequently describe windshield and glass issues, fogging, cracking, and obstructed sightlines, though the specific wiper and glass failure modes vary across reports. The second most reported area is the powertrain, where owners describe CVT-related problems including torque converter and valve body failures that result in loss of drive power. A smaller cluster of electrical complaints covers issues such as stalling, blown fuses, ignition coil failures, and starter system faults, in some cases owners report the engine failing to restart after the auto-stop system cut it off. One report describes a complete power loss event where the engine stalled and left the driver without brakes or steering, though that account appears in isolation rather than as a recurring pattern.
68
Total Complaints
6
Crash-Related
3
With Injuries
By System
The 2020 Subaru Crosstrek has two recalls, the more serious being a corroding power harness terminal on hybrid models that can cut off charging to the 12-volt battery, causing the vehicle to lose drive power.
The second recall applies only to plug-in hybrid models sold in Canada, where the tire and loading information label omits the French translation for "no spare tire." This is a compliance issue with no effect on vehicle safety.
At a glance
What can fail
A connection terminal that delivers power from the converter to the 12-volt battery may corrode and break, stopping the battery from charging.
What the fix does
The dealer will replace the converter terminal mounting bracket, and if corrosion is present, also replace the 12-volt output harness and terminals.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The tire and loading information label doesn't include the French translation for 'no spare tire.' It shows only 'NONE' instead of 'NONE / AUCUN' as required by Canadian regulations.
What the fix does
Subaru updated the tire and loading information label on all new vehicles to include both English and French text.
Summarized — see the official notice for exact wording, dates, and contacts.
