NHTSA (USA)Medium Risk
At a glance
What can fail
A software error in the Panoramic View Monitor system may cause the rearview camera to freeze or go blank when backing up, blocking your rear visibility.
This page covers 5 recalls, 18 owner complaints and EPA fuel economy for the 2023 Toyota Crown.
30–41 mpg combined
5.7–7.8 L/100km
Midsize Cars
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
The dominant complaint pattern on the 2023 Toyota Crown centers on electrical and display issues, with engine behavior drawing similar attention. Multiple owners report the backup camera failing to disengage when shifting into Drive, leaving the multimedia screen blank until the car is restarted. Separately, owners describe the instrument panel going dark without warning. On the engine side, several owners report a shudder or hesitation when accelerating from a stop, particularly during right turns, and some note the problem persists even after dealership software resets. A structural complaint worth noting involves front hood trim separating from the vehicle at highway speeds, with the retaining clips reported as broken, though this appears in a small number of reports rather than as a widespread pattern.
18
Total Complaints
2
Crash-Related
2
With Injuries
By System
The 2023 Toyota Crown has 5 recalls, with multiple issues that can cause rearview and front-view camera images to go blank or display a distorted picture, reducing the driver's ability to see obstacles while backing up.
Two separate camera-related problems affect visibility. In one, the camera housing can be insufficiently welded, allowing water to seep in and short-circuit the camera, causing the front or rear image to freeze, distort, or disappear entirely. In the other, a software error in the Panoramic View Monitor system can cause the rearview camera to freeze or show a blank screen whenever the vehicle is shifted into reverse. Both issues leave the driver without a reliable view of what is behind the car. There is also an instrument panel concern: the display cluster can fail to show critical driving information, such as speed or warning indicators, leaving the driver without data they would normally rely on to make safe decisions. Rounding out the list is a labeling issue where an incorrect maximum cargo and passenger weight value may be printed on the vehicle, which could lead an owner to load the vehicle beyond its actual safe capacity.
At a glance
What can fail
A software error in the Panoramic View Monitor system may cause the rearview camera to freeze or go blank when backing up, blocking your rear visibility.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will update the parking assist software at no cost to restore proper rearview camera function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the instrument panel at startup may prevent the display of vehicle speed, brake system status, and tire pressure warnings.
What the fix does
For non-PHEV vehicles, dealers will update the instrument panel software wirelessly at no cost. For PHEV vehicles, dealers will inspect and either replace the panel or update its software at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The weight capacity label on certain Toyota vehicles with GST accessories shows incorrect added weight values, which doesn't meet federal tire and rim safety standards.
What the fix does
Toyota will mail corrected labels to owners at no cost. Contact GST customer service at 1-800-444-1074 for assistance.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview and frontview camera cases may separate due to insufficient laser welding, allowing water to enter and short circuit the cameras. Camera images may not display or may appear distorted.
What the fix does
Dealers will inspect and replace the rearview and frontview cameras as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front and/or rearview camera housing may have incomplete welds. Water can seep in over time, causing electrical shorts that prevent the camera image from displaying correctly or at all.
What the fix does
Toyota will mail you instructions to visit a dealership, where technicians will inspect and replace the camera(s) if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
