This page covers 4 recalls, 16 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2023 Toyota Prius.
54–57 mpg combined
4.1–4.4 L/100km
Midsize Cars
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Complaints for the 2023 Prius are spread thinly across a small number of reports, so no single system dominates heavily. Wheel-related and electrical system complaints tie for the most frequently mentioned categories. On the electrical side, owners describe door locks failing to respond to the key fob, with the problem starting at the driver's door and spreading to the passenger door over time. Wheel complaints tend to involve tire and wheel damage rather than a consistent mechanical failure pattern. A handful of isolated reports mention the rear hatch gas struts separating from their mounting points and dropping the liftgate unexpectedly, and one report describes rear trim near the trunk handle being prone to damage that can allow water intrusion.
16
Total Complaints
1
Crash-Related
1
With Injuries
By System
The 2023 Toyota Prius has 4 recalls, the most serious being a rear door switch that can short-circuit after water intrusion and allow an unlocked rear door to swing open while the vehicle is moving.
A software error in the optional Panoramic View Monitor system can cause the rearview camera to freeze or go blank when the vehicle is in reverse, cutting off the driver's view of what is behind the car. There is also a label recall affecting certain vehicles distributed through Gulf States Toyota, where an incorrect maximum cargo weight value on the label could lead to the vehicle being overloaded.
At a glance
What can fail
Water can seep into the rear door switch, causing an electrical short circuit that disables the door lock, allowing the rear door to open unexpectedly while driving.
What the fix does
Dealers will modify the rear door switch circuits to prevent water entry and restore proper lock function.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Panoramic View Monitor system may cause the rearview camera to freeze or go blank when backing up, blocking your rear visibility.
What the fix does
Dealers will update the parking assist software at no cost to restore proper rearview camera function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The weight capacity label on certain Toyota vehicles with GST accessories shows incorrect added weight values, which doesn't meet federal tire and rim safety standards.
What the fix does
Toyota will mail corrected labels to owners at no cost. Contact GST customer service at 1-800-444-1074 for assistance.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Water can enter the rear door switches and cause a short circuit, which may allow a rear door to open unexpectedly while the vehicle is in motion.
What the fix does
Dealers will replace both the right and left rear door opener switches at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
