Vehicles With the Most New Owner Complaints — Week of May 11, 2026
Vehicles With the Most New Owner Complaints — Week of May 11, 2026
May 20, 2026
Vehicles With the Most New Owner Complaints — Week of May 11, 2026
The week of May 11–17, 2026 produced 98 new complaints across all vehicles, with Ford nameplates dominating the top 10 and two vehicles drawing particular scrutiny for different reasons. **2024 Tesla Cybertruck** logged 12 complaints, a rate running 5.5 times its weekly average, making it the sharpest statistical spike in this period even as the 2017 Ford F-150 led the list outright with 13 complaints at double its typical pace. The more urgent safety signal, however, came from the 2025 Honda CR-V, which recorded 8 complaints tied to 2 crashes, 1 fire, and 5 injuries — a cluster that stands out in any week regardless of raw complaint count. Shoppers researching the 2025 CR-V should watch whether those incidents prompt a formal NHTSA investigation in the coming weeks. The broader picture shows older F-150 model years from 2015, 2016, and 2017 each clearing their own anomaly thresholds simultaneously, a pattern that used-truck buyers in particular will want to factor into their due diligence.
#1. 2017 FORD F-150
Thirteen new complaints came in this week for the 2017 Ford F-150, more than double its trailing 12-week average of about 6.4 per week. This represents roughly a doubling of the vehicle's typical weekly complaint volume and warrants a closer look. Most of the activity is concentrated in the powertrain, particularly the 10R80 automatic transmission, which accounts for seven of the thirteen complaints. Owners are describing sudden, harsh downshifting and unexpected gear changes at speed, with several noting a loss of vehicle control during these events. A related open recall covers this exact behavior, but multiple owners report their VINs were not included in the remedy, leaving them waiting on a fix. Engine concerns also surfaced, with reports of cam phaser and timing chain wear on the 3.5-liter EcoBoost at relatively high mileage. Three electrical complaints round out the week, mostly involving door lock actuators failing to respond to key fobs or interior controls. No crashes, fires, or injuries were reported this week. View 2017 FORD F-150 recall history →
Complaint spike
2.0x the typical weekly volume
#2. 2024 TESLA CYBERTRUCK
Twelve new complaints landed this week for the 2024 Tesla Cybertruck, and that number stands out immediately. This represents more than five times the vehicle's typical weekly complaint volume, which has averaged around 2.2 complaints over the past three months. The concentration is striking: eleven of the twelve complaints involve the electrical system, specifically the onboard AC charging hardware. Owners are reporting a consistent pattern where the truck loses the ability to charge from standard AC sources, whether at home or at public Level 2 stations, while DC fast charging sometimes remains functional. Several complaints reference the same internal error codes tied to the power conversion system, suggesting a shared root cause rather than isolated incidents. A recurring frustration in the reports is the repair timeline, with owners describing waits of two months or more for parts. One owner had the component replaced under warranty, but availability appears to be the bigger obstacle right now. No crashes, fires, or injuries were reported this week. View 2024 TESLA CYBERTRUCK recall history →
Complaint spike
5.5x the typical weekly volume
#3. 2016 FORD F-150
Eleven new complaints came in this week for the 2016 Ford F-150, with one of those involving a crash. The pattern here is hard to miss: ten of the eleven complaints target the powertrain, and nearly all of them describe the same core problem. Owners report the transmission unexpectedly downshifting at highway and city speeds, often accompanied by a powertrain warning light on the dash. Several owners describe the truck losing power and having to pull over, then cycling the ignition to get things moving again. At least one owner had the transmission diagnosed as failed and requiring a rebuild. A recurring frustration in the reports is that owners have received recall notifications tied to this exact issue but cannot get the repair completed because replacement parts are not yet available, leaving them driving vehicles with a known fault and no fix in sight. Most complaints are concentrated in the powertrain, particularly the transmission. The electrical system accounts for the remaining complaint. View 2016 FORD F-150 recall history →
Safety flag
1 crash complaint
#4. 2017 FORD ESCAPE
Ten new complaints came in this week for the 2017 Ford Escape, continuing a pattern that owners of this generation have been flagging for some time. Most of the activity is concentrated in the engine and engine cooling systems, which together account for nine of the ten filings. The dominant issue is internal coolant loss tied to the 1.5L EcoBoost engine, where owners describe needing to top off the coolant reservoir repeatedly with no visible external leak beneath the vehicle. Reported symptoms alongside that coolant loss include rough cold starts, misfires, engine shaking, and dashboard fault warnings. At least one owner received a repair estimate that exceeded what they originally paid for the car, which speaks to how serious this failure mode can get. One additional complaint described transmission behavior, including delayed shifts, jerking, and abnormal noises during operation. No crashes, fires, or injuries were reported among this week's filings. See the full complaint history for this model year at View 2017 FORD ESCAPE recall history → .
#5. 2019 CHEVROLET SILVERADO 1500
Ten new complaints came in this week for the 2019 Chevrolet Silverado 1500, a significant jump from the truck's trailing 12-week average of roughly 4 complaints per week. This represents more than a doubling of typical weekly complaint volume, so it is worth watching closely. Most of the activity is concentrated in the engine and powertrain. Several owners describe sudden, complete engine failure while driving at highway speeds, with trucks going into limp mode or dying entirely and refusing to restart. In at least one case, a seized engine was confirmed when the crankshaft could not be turned by hand. Owners also report oil cooler line failures at the crimp fitting, a problem some say falls under a known service program that their specific vehicles were excluded from for unclear reasons. Transmission concerns round out the picture, with a handful of owners describing persistent shifting irregularities that multiple dealerships have been unable or unwilling to diagnose under warranty. No crashes, fires, or injuries were recorded among this week's complaints. View 2019 CHEVROLET SILVERADO 1500 recall history →
Complaint spike
2.6x the typical weekly volume
#6. 2019 JEEP CHEROKEE
Nine new complaints came in this week for the 2019 Jeep Cherokee, a modest uptick from its trailing 12-week average of 6.3 per week. The complaints are heavily concentrated in the power train, which accounts for seven of the nine filings, with the power transfer unit at the center of nearly every report. Owners describe a consistent pattern: grinding or whining noises during turns or at highway speeds, vibrations felt through the cabin, and 4WD warning messages appearing on the dash. Several owners say they had the PTU replaced, only to see the same symptoms return, and some report being told their vehicle falls outside the coverage of an existing recall despite matching the failure pattern. One complaint this week involved a crash in which the air bags did not deploy despite a significant frontal impact, which is worth keeping on your radar if you own this model year. The engine category received one additional filing. Shoppers considering a used 2019 Cherokee should ask specifically about PTU service history before buying. View 2019 JEEP CHEROKEE recall history →
Safety flag
1 crash complaint
#7. 2015 FORD F-150
Nine new complaints came in this week for the 2015 Ford F-150, which is roughly double the vehicle's typical weekly volume of around four to five reports. This represents approximately a doubling of the vehicle's typical weekly complaint volume, and the pattern is worth paying attention to. Most of the activity is concentrated in the powertrain, particularly the transmission. Owners describe the transmission downshifting on its own at highway speeds, sometimes triggering limp mode and leaving the truck unable to accelerate beyond 40 to 50 mph. In at least one case, a shop found large metal fragments inside the transmission pan after one of these sudden downshift events. A separate complaint points to an exhaust manifold bolt failure that generated enough heat to melt wiring near the crankshaft position sensor, causing a stall and no-restart condition. Several owners mention receiving a powertrain-related recall notice around the same time their symptoms appeared. No crashes, fires, or injuries were reported among this week's complaints. See all complaints filed for this model year at View 2015 FORD F-150 recall history → .
Complaint spike
2.0x the typical weekly volume
#8. 2025 HONDA CR-V
Eight new complaints came in this week for the 2025 Honda CR-V, and the safety profile of those reports warrants a close look. Two complaints involved crashes, five involved injuries, and one involved a fire. The fire incident occurred while the vehicle was in motion at moderate highway speed, with owners describing a sudden loud sound followed by multiple warning lights before flames appeared. Among the crash-related reports, one describes a high-speed collision where the front airbags did not deploy, and another involves unexpected acceleration in a parking lot that resulted in the vehicle striking a structure. Most complaints are concentrated in forward collision avoidance and the fuel and propulsion system, though owners also flagged a persistent TPMS warning light that dealer visits have not resolved, and a driver-side mirror with distorted, vibrating visibility at highway speeds. That mirror issue in particular has proven difficult for dealers to reproduce. If you own or are shopping for a 2025 CR-V, these reports are worth tracking. View 2025 HONDA CR-V recall history →
Safety flag
2 crash complaints · 1 fire complaint · 5 injury complaints
#9. 2018 FORD ESCAPE
Eight new complaints came in this week for the 2018 Ford Escape, landing close to its trailing 12-week average of seven per week. The complaints are heavily concentrated in the engine, which accounts for seven of the eight filings. The dominant pattern involves the 1.5L EcoBoost engine and internal coolant intrusion, where coolant leaks into the cylinders rather than showing any external drip. Owners describe rough idling, misfires, loss of power, and in some cases engine knock. Several report being told by dealers that an engine replacement is the required fix, and a recurring frustration is difficulty getting timely service appointments or warranty coverage, even when owners believe the problem falls under a known recall. The remaining complaint involves a front driver-side door that reportedly swung open while the vehicle was moving and could not be latched shut afterward. No crashes, fires, or injuries were reported among this week's filings. If you own a 2018 Escape with the EcoBoost engine, unexplained coolant loss is worth investigating promptly. View 2018 FORD ESCAPE recall history →
#10. 2024 MAZDA CX-90
Eight new complaints came in this week for the 2024 Mazda CX-90, landing close to the vehicle's trailing 12-week average of 7.4 per week. Concerns are most concentrated in the engine and steering categories, each drawing three reports. On the engine side, owners describe sudden stalls and complete loss of power while driving in traffic, often accompanied by a cascade of warning messages covering the hybrid system, charging system, and brakes simultaneously. A separate issue involves the key fob detection system failing to recognize when the fob is outside the vehicle, allowing the car to be started without it present. Steering complaints center on the electronic power steering behaving unpredictably during turns, with owners reporting a sudden stiffening or momentary resistance at the wheel, particularly during sharper left turns, and no warning lights to signal the problem beforehand. One owner also dealt with a gear housing replacement tied to a prior recall repair, with the final cost negotiated down after the manufacturer intervened. No crashes, fires, or injuries were reported this week. View 2024 MAZDA CX-90 recall history →
About this report: This list ranks vehicles by raw new-complaint volume filed with NHTSA during the past week. Complaint counts reflect what owners reported, not confirmed defects. Investigations and recalls may or may not follow. Cross-reference recall history before drawing conclusions about a specific vehicle.
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