This page covers 4 recalls, 64 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2020 Buick Encore Gx.
28–31 mpg combined
7.6–8.4 L/100km
Small Sport Utility Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 3 tested variants for this model year.
4/5 Overall
NHTSA 5-Star Safety Rating
The 2020 Buick Encore GX draws complaints fairly evenly across the powertrain and brakes, each with nine reports. On the powertrain side, owners frequently describe a false "Shift to Park" warning that appears after the vehicle is already in park, the message prevents the car from locking and keeps interior electronics active until it clears, sometimes for several minutes. Dealers have reportedly pointed to the shifter assembly as the cause. Owners also report the engine entering a reduced-power mode with throttle response dropping sharply, sometimes leaving the vehicle unable to accelerate normally until the condition clears. Brake complaints round out the top reported systems, though the narratives there are thinner on recurring detail. The "Shift to Park" warning is the single most consistently described symptom across multiple reports for this model year.
64
Total Complaints
5
Crash-Related
2
With Injuries
By System
The 2020 Buick Encore GX has 4 recalls, the most serious being a brake system issue where a faulty sensor connection can cut off electronic brake boost assist, requiring significantly more pedal force to slow or stop the vehicle.
The other two recalls cover the same underlying problem and can be treated as one: the included emergency spare tire jack can fracture if not positioned correctly under the vehicle, causing it to collapse suddenly and potentially trapping or injuring anyone nearby.
At a glance
What can fail
The emergency jack can crack or break if not positioned exactly as shown in your owner's manual when you try to use it.
What the fix does
Dealers will replace your jack at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
At a glance
What can fail
The emergency spare tire jack may break if not properly positioned under the vehicle, causing it to collapse and the vehicle to fall suddenly.
What the fix does
Dealers will replace the emergency jack. Do not use the original jack; call GM Roadside Assistance if you need a spare tire change.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A sensor connection in the electronic brake boost system may fail, causing a loss of brake assist under certain driving conditions. This would suddenly require much greater pedal force to slow or stop the vehicle.
What the fix does
General Motors will mail you instructions to take your vehicle to a dealer, where they will replace the electronic brake boost module.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Contamination at the sensor connection in the electronic brake boost system may interrupt communication between the sensor and brake boost system.
What the fix does
Dealers will replace the electronic brake boost module at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
