This page covers 2 recalls, 415 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2012 Cadillac SRX.
18 mpg combined
13.1 L/100km
Sport Utility Vehicle - 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
5/5 Overall
NHTSA 5-Star Safety Rating
Exterior lighting dominates the complaint picture for the 2012 Cadillac SRX, accounting for more than half of all reports filed for this model year. The most widely described issue is low-beam headlights becoming extremely dim, to the point where owners report them as nearly useless at night. Many describe the headlight assembly overheating as the underlying behavior, with some saying they resort to driving on high beams exclusively. Suspension and service brakes each generate a smaller but notable cluster of reports, with owners describing ride and handling concerns and brake performance issues. A recurring separate pattern involves sunroof drain failures, owners report water collecting in the footwells and saturating carpet, sometimes accompanied by intermittent radio malfunctions after rain exposure. The headlight dimming complaint is by far the most consistently repeated theme across this model year's filings.
415
Total Complaints
32
Crash-Related
4
Fire-Related
22
With Injuries
By System
The 2012 Cadillac SRX has 2 recalls, both involving the rear suspension toe link, which can loosen or separate and cause a sudden loss of vehicle control.
The toe link is a rear suspension component that keeps the rear wheels pointed in the correct direction. If the fastener holding the adjuster in place was not tightened to the proper specification during assembly, the link can work loose over time and eventually break free entirely, leaving the rear of the vehicle to shift unpredictably and making the car difficult or impossible to steer.
At a glance
What can fail
The rear suspension toe link adjuster may not have been tightened properly during manufacturing, potentially leaving the toe link loose.
What the fix does
Dealers will replace the adjustable toe link with a non-adjustable one at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
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Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
At a glance
What can fail
The jam nut on the rear suspension toe adjuster link may not be properly tightened. A loose link causes the vehicle to sway or wander at highway speeds and can eventually fail, making the wheels misaligned.
What the fix does
Dealers will check the tightness of both rear toe link adjuster nuts and replace damaged or loose parts at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
