This page covers 4 recalls, 13 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2023 Cadillac XT5.
21–24 mpg combined
9.8–11.2 L/100km
Small Sport Utility Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 4 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Complaints for the 2023 Cadillac XT5 center on engine and drivetrain behavior. Owners most frequently describe shuddering, vibration, and a jerking sensation while driving, with some noting the issue persists across a wide range of speeds. At least one owner ties the vibration specifically to the engine switching between six- and four-cylinder mode, and reports the dealer confirmed the problem. A separate complaint describes the vehicle losing all electrical power while moving, leaving it immobile and unable to shift out of park. On the backup camera side, two owners report that the grid lines are too faint to be useful, with no way to adjust contrast. The engine vibration and shudder pattern is the most consistent thread, with multiple owners describing repeat shop visits without a lasting fix.
13
Total Complaints
By System
The 2023 Cadillac XT5 has 4 recalls, the most serious involving the front half-shaft separating from the transmission, which can cause a sudden loss of drive power or allow the vehicle to roll away when parked.
Two separate recalls cover this drivetrain issue from slightly different angles, but the real-world risk is the same: the half-shaft can disconnect, leaving the vehicle without power or rolling freely out of park. On the electrical side, the instrument panel may fail to illuminate when the hazard lights, high beams, or turn signals are active, which can leave those lights running unnoticed after they are no longer needed. There is also a compliance recall involving the certification label on the driver's side B-pillar, where the printed tire size information may be too faint to read, raising the risk of the wrong tires being fitted.
At a glance
What can fail
The instrument panel may fail to light up when you activate the hazard warning lights, high beams, or turn signals.
What the fix does
Dealers will update the instrument panel software at no cost to fix the lighting issue.
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Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The transmission may contain an incorrectly manufactured sun gear, which can cause the driver-side half-shaft to disconnect from the transmission.
What the fix does
Dealers will replace the sun gears at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right-front half-shaft assembly may not be properly connected to the transmission and could separate while driving.
What the fix does
Dealers will replace the right-front half-shaft assembly at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The certification label on the driver's side B-pillar has tire size information that is hard to read or unclear.
What the fix does
Dealers will replace the certification label at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
