At a glance
What can fail
The transmission may contain an incorrectly manufactured sun gear, which can cause the driver-side half-shaft to disconnect from the transmission.
What the fix does
Dealers will replace the sun gears at no cost to you.
This page covers 2 recalls, 72 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2023 Chevrolet Traverse.
20–21 mpg combined
11.2–11.8 L/100km
Standard Sport Utility Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
4/5 Overall
NHTSA 5-Star Safety Rating
The 2023 Traverse draws the most owner complaints around the powertrain and engine, with electrical issues close behind. On the powertrain side, owners frequently describe transmission shudder, jerky engagement, and hesitation, particularly when shifting into reverse or during acceleration from a stop. Several reports mention the vehicle stalling or shutting off during acceleration, sometimes repeatedly in the same drive. Engine complaints overlap with these symptoms, with torque converter issues coming up across multiple reports. The electrical system complaints center on charging system alerts, battery drain, and infotainment module failures, owners describe the main screen going dark and losing navigation, climate controls, and the backup camera display, sometimes shortly after the factory warranty period ended. A handful of owners also report power steering locking up or being overridden unexpectedly during low-speed maneuvering.
72
Total Complaints
5
Crash-Related
6
With Injuries
By System
The 2023 Chevrolet Traverse has 2 recalls, both involving the drivetrain and both carrying the same risk: the driver-side half-shaft can disengage, causing sudden loss of drive power or a rollaway when the vehicle is placed in park.
One issue involves a missing retaining ring on the left half-shaft assembly that allows the inner joint to separate. The other involves an incorrect sun gear inside the transmission that can cause the half-shaft to pull free from the transmission entirely. Both failures produce the same result and raise the risk of a crash.
At a glance
What can fail
The transmission may contain an incorrectly manufactured sun gear, which can cause the driver-side half-shaft to disconnect from the transmission.
What the fix does
Dealers will replace the sun gears at no cost to you.
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Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The left-side half-shaft assembly may be missing a retaining ring, which could cause it to fail.
What the fix does
Dealers will replace the left-side half-shaft assembly at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.