This page covers 12 recalls, 778 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2014 Dodge Durango.
16–20 mpg combined
11.8–14.7 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 4 tested variants for this model year.
4/5 Overall
NHTSA 5-Star Safety Rating
For the 2014 Dodge Durango, exterior lighting and seating are the two systems drawing the most owner attention. Lighting complaints center heavily on the rear liftgate's racetrack-style light strip, where owners frequently report water intrusion, from rain, car washes, or snow, that causes the strip to short out or fail partially. This appears to be the single most consistent pattern in the complaint set. Seat complaints are led by reports of the active headrest deploying unexpectedly while driving, with multiple owners describing the headrest snapping forward without warning and striking the back of their head. A secondary seat complaint involves the heated seat and heated steering wheel controls not responding correctly, specifically, warmers staying on continuously and only resetting after cycling the ignition. The electrical system complaints are more scattered, but seat warmer control behavior and lighting failures account for much of what owners flag there as well.
778
Total Complaints
23
Crash-Related
9
Fire-Related
51
With Injuries
By System
The 2014 Dodge Durango has 12 recalls, the most serious being alternator failure that can stall the engine without warning, disable safety systems, or start a fire, combined with cruise control software that can cause unintended acceleration.
The alternator issue affects vehicles with 3.6L or 5.7L engines paired with certain alternator sizes, and in some cases the alternator can short circuit and ignite. The cruise control defect can cause the vehicle to keep accelerating after the driver lifts off the pedal, and a related software issue can prevent cruise control from deactivating entirely. A separate cybersecurity recall covers the infotainment system, where a software vulnerability can allow unauthorized remote access to certain vehicle controls.
On the safety systems side, a fault in the occupant restraint control module can disable the front and side airbags and seatbelt pretensioners simultaneously. Electronic stability control can also be knocked offline by a steering column module software fault, reducing the vehicle's ability to correct a skid. A brake booster shield installed under a prior repair may not have been fitted correctly on some vehicles, which can reduce braking ability.
At a glance
What can fail
A wiring short circuit can prevent cruise control from disengaging. When engaged, you may not be able to turn it off by braking or using manual controls, causing the vehicle to maintain speed or accelerate unexpectedly.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will update the engine or powertrain control module software at no cost to fix the cruise control disengagement issue.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The alternator on certain vehicles with 3.6L engines and 160 amp output alternators may fail suddenly, causing the engine to stall and losing power to safety systems.
What the fix does
The dealer will replace the alternator with a new one.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The alternator may suddenly stop working, leaving the vehicle without electrical charging.
What the fix does
Dealers will replace the alternator at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The brake booster shield installed in a previous campaign may not be properly secured, potentially allowing water to enter the brake booster and reduce braking ability.
What the fix does
Dealers will inspect the brake booster shield and correct the installation if needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The alternator may suddenly fail in vehicles with electro-hydraulic power steering, 5.7L or 3.6L engines, and 160, 180, or 220 amp alternators.
What the fix does
Dealers will inspect your alternator and replace it if necessary at no charge, based on the part number.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The radio software has security weaknesses that could let unauthorized people access some vehicle control systems through a network connection.
What the fix does
A software update will be installed via USB drive (mailed free, downloadable, or installed at a dealer) to close the security vulnerability.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A fault in the Occupant Restraint Control module can disable the frontal air bags, seat belt pretensioners, and side air bags. The malfunction indicator light should warn you initially.
What the fix does
Dealers will replace the Occupant Restraint Control module at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A steering column control module fault can disable electronic stability control (ESC), turning on the ESC warning light. Without ESC during certain driving conditions, crash risk increases.
What the fix does
Dealers will update the steering column control module software to restore ESC function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The alternator may suddenly fail, leaving the vehicle without electrical charging power.
What the fix does
Dealers will replace the alternator at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software problem in the Steering Column Control Module may disable the Electronic Stability Control system, which helps maintain vehicle stability during braking and turning.
What the fix does
Dealers will update the Steering Column Control Module software at no charge to restore Electronic Stability Control function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
When adaptive cruise control is engaged and you press the accelerator to go faster than cruise control would allow, the vehicle may continue accelerating briefly after you release the pedal.
What the fix does
Dealers will reprogram the Driver Assistance System Module at no cost to fix the acceleration response.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
When cruise control is on and you press the gas pedal to override it, a software problem may cause the vehicle to keep accelerating briefly after you release the pedal.
What the fix does
Dealers will update the software in the driver assistance module to fix the acceleration issue.
Summarized — see the official notice for exact wording, dates, and contacts.
