This page covers 1 recall, 58 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2020 Dodge Journey.
21 mpg combined
11.2 L/100km
Small Sport Utility Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
4/5 Overall
NHTSA 5-Star Safety Rating
Electrical complaints dominate what 2020 Dodge Journey owners report, with the infotainment and instrument cluster screens being the most consistent trouble spot. Owners describe the screen going black, displaying streaks, or showing distorted images, making the backup camera feed difficult or impossible to read while reversing. Several owners connect the screen blackouts to wiper activation, saying the displays dim or go dark when the wipers are switched on. Beyond screens, owners report the climate control system turning itself back on after being switched off, and the dashboard buttons becoming unresponsive altogether. The backup camera system draws a notable share of complaints on its own, with owners describing reduced visibility while reversing leading to close calls in parking situations. The screen and camera issues appear to be related in many cases, since a blacked-out display also kills the rear camera view.
58
Total Complaints
1
Crash-Related
1
Fire-Related
1
With Injuries
By System
At a glance
What can fail
Cracks in the rearview camera's microprocessor may prevent the camera image from displaying properly on the screen.
What the fix does
Dealers will replace the rearview camera at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
We may earn a commission for purchases made through these links.
Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
