At a glance
What can fail
The wheelchair lift's positioning input cam may fail during use, causing the platform to rise above the vehicle's floor level.
What the fix does
Ricon dealers will replace the lift positioning input cam at no cost.
This page covers 7 recalls and 11 owner complaints for the 2013 Ford E-250.
Complaints for the 2013 Ford E-250 are spread thin across 11 reports, so no single system dominates heavily. Tires draw the most attention, with owners describing sidewall cracking and tread separation discovered during routine inspections, particularly on vehicles with older tires. Beyond tires, individual reports cover a range of issues: erratic exterior lighting that activates on its own or when doors open and close, with water found inside the tail light housings; a fuel relay leak detected by a smell inside the cabin at startup; a spark plug ejecting from the engine under acceleration at higher mileage; and a single report of unexpected acceleration at low speed near a stop. None of these non-tire complaints appear in multiples, so they reflect isolated experiences rather than a clear recurring pattern across this model year.
11
Total Complaints
1
Crash-Related
By System
The 2013 Ford E-250 has 7 recalls, all involving aftermarket wheelchair lift equipment installed by various mobility conversion companies, with the most serious being a potential short circuit in the lift's pendant cable that can occur if the cable contacts an exposed power lug.
The remaining recalls center on two related structural problems with Ricon S-series wheelchair lifts. In one cluster, the lift platform's side plates can crack, causing the platform to separate from the lift and drop against the vehicle's door opening, which could leave a wheelchair user unsupported mid-transfer. In a closely related issue, bearings inside the lift's folding link arms can shift out of position, allowing the stowed platform to move excessively and fail at its mounting point. There is also a separate concern where the lift's positioning input cam can fail during use, letting the platform rise above the vehicle's floor level and causing a wheelchair user to tip forward into the vehicle when trying to exit.
At a glance
What can fail
The wheelchair lift's positioning input cam may fail during use, causing the platform to rise above the vehicle's floor level.
What the fix does
Ricon dealers will replace the lift positioning input cam at no cost.
We may earn a commission for purchases made through these links.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair lift's side platform can crack. The folding link arms may have oversized pivot holes, allowing bearings to shift out of position.
What the fix does
Dealers will inspect the link arms and platform for damage or displaced bearings. Damaged parts will be replaced at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The folding link arms on certain wheelchair lifts have pivot holes that are oversized, allowing bearings to shift out of position and potentially cause lift failure.
What the fix does
Dealers will inspect link arms for damage and displaced bearings, inspect the platform for cracks, and replace any damaged parts at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair lift platform side plate may crack. The folding link arm pivot holes may be oversized, causing bearings to shift out of position.
What the fix does
Support bumpers will be installed on the platform. Any cracked platforms will be replaced at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Wheelchair lift link arms may have oversized pivot holes, causing bearings to shift out of position and affecting lift stability.
What the fix does
Ricon dealers will inspect link arms and platform for damage or displaced bearings, replacing any damaged parts at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The platform side plate on certain wheelchair lifts may crack due to structural stress.
What the fix does
Ricon will install reinforcing bumpers on the platform. Any cracked platforms will be replaced at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The armored pendant cable on certain wheelchair lifts may be positioned too close to the lift mechanism, risking contact or entanglement during lift operation.
What the fix does
Ricon will send owners a supplemental cover kit and installation instructions at no charge to safely position the cable away from the lift.
Summarized — see the official notice for exact wording, dates, and contacts.