At a glance
What can fail
The rear liftgate window's ball stud bracket can rotate out of position, or the hinge attaching the window to the liftgate can separate. Either condition may cause the window lift strut to detach or the window to drop unexpectedly or break.
What the fix does
Dealers will replace the liftgate glass hinge and ball stud bracket as needed.
Summarized — see the official notice for exact wording, dates, and contacts.