NHTSA (USA)High Risk
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
This page covers 6 recalls and 22 owner complaints for the 2021 Ford Transit.
Complaints filed against the 2021 Ford Transit spread across several systems, with wheels, suspension, and powertrain drawing the most reports. On the wheel and suspension side, owners describe front-end vibration, shuddering, and abnormal noise while driving, sometimes tied to replacement tires but also reported independently. Powertrain complaints center on intermittent loss of drive power accompanied by a wrench warning light on the instrument cluster, owners report the vehicle can be restarted and driven, but the warning returns. A small number of reports mention windshield separation and water intrusion. One isolated report describes a mileage discrepancy discovered at registration. The recurring pattern owners describe most consistently is that front-end shudder and vibration combined with the intermittent wrench-light power loss.
22
Total Complaints
2
Crash-Related
1
With Injuries
By System
The 2021 Ford Transit has 6 recalls, the most serious being a fuel leak risk on vehicles modified with an Onan QG 2800i generator, where an unsecured fuel hose can drip gasoline near potential ignition sources and start a fire.
The front passenger seatbelt has a separate recall covering two related filings: the automatic locking retractor can deactivate too early, which means it may not lock firmly enough to hold a child safety seat in place during a crash. This applies to the seatbelt retractor mechanism specifically, not the belt's ability to restrain an adult occupant. On vehicles modified by Rollx Vans to carry wheelchair users, the QRT-Deluxe and QRT-Max wheelchair restraint hardware may not secure the chair properly, allowing it to shift or move during driving and raise the risk of injury to the passenger. Rounding out the list, a software issue can cause the rearview camera to show a blank screen when reversing, reducing the driver's ability to see what is behind the vehicle.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error may cause the rearview camera to display a blank image or fail to clear the image after backing up.
What the fix does
Dealers will update the rearview camera software at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel hose connecting the inline fuel filter to the injection pump module may be improperly secured, potentially allowing gasoline to leak.
What the fix does
Dealers will inspect the fuel hose and clamps, replacing them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
On some vehicles with an Onan QG 2800i generator modified by Crew Chief Conversions, the fuel hose connecting the generator may not be properly secured, risking fuel leakage.
What the fix does
A Cummins authorized service center will inspect the fuel hose between the generator fuel filter and injection pump module, replacing the hose and clamps if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front passenger seat belt's automatic locking retractor may be defective, preventing the seat belt from properly locking to secure a child seat.
What the fix does
Ford will mail you instructions to visit a dealer for a seat belt inspection. The seat belt will be replaced if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front passenger seat belt's automatic locking retractor may stop working too early, preventing child car seats from being secured correctly.
What the fix does
Dealers will inspect the front passenger seat belt assembly and replace it if needed at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
