Defect
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Additionally, certain advanced driver assistance systems may not work properly, including the pre-collision assist and lane keeping system. Note: This problem could cause the "Front Camera Fault", "Pre-Collision Assist Not Available" and/or "Lane-Keeping System Off" warning messages to display in the instrument cluster.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Driver assistance systems that don't work could also increase the risk of a crash.
Remedy
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the image processing module (IPMA) software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.