This page covers 4 recalls, 377 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2014 Mazda CX-5.
26–27 mpg combined
8.7–9 L/100km
Small Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
The dominant pattern in 2014 CX-5 complaints centers on the electrical system, which draws the highest complaint volume by a wide margin. Owners frequently report that accessories and electrical components fail to power down after the ignition is switched off, leaving the vehicle in a partially energized state that drains the battery and can leave the car unable to start. Visibility and wipers are the second most-reported area, with multiple owners describing problems that affect their ability to see clearly while driving. Powertrain complaints also appear across several reports, with owners noting unusual noises and, in some cases, steering that becomes difficult to operate in conjunction with drivetrain symptoms. The electrical shutdown issue is the most consistent thread, with owners describing it happening repeatedly across normal daily use rather than as a one-time event.
377
Total Complaints
7
Crash-Related
4
With Injuries
By System
The 2014 Mazda CX-5 has 4 recalls, the most serious being a fuel filler pipe that can rupture in a rear-end collision, spilling fuel and raising the risk of a fire.
A separate structural concern involves the steering knuckle, which can separate from the strut assembly and cause a complete loss of steering control. On the body side, the liftgate gas struts can weaken and allow the rear hatch to fall unexpectedly, which can strike anyone standing beneath it.
At a glance
What can fail
The lift gate support struts can corrode and break, causing the lift gate to drop suddenly without warning.
What the fix does
Mazda will replace both lift gate support struts at no cost once parts become available.
Summarized — see the official notice for exact wording, dates, and contacts.
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Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
At a glance
What can fail
The lower mounting nuts and bolts connecting the front strut assembly to the steering knuckle may loosen, potentially allowing the steering knuckle to separate.
What the fix does
Dealers will inspect the lower mounting bolts and nuts, replace any loose ones, and tighten them securely at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel filler pipe may rupture during a crash, potentially leaking fuel.
What the fix does
Dealers will modify how the fuel filler pipe attaches to the bracket to prevent rupture.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
In a rear-end collision, the fuel filler pipe can rupture and leak fuel. If the leaking fuel contacts an ignition source, it could catch fire.
What the fix does
Dealers will remove a bolt from the bracket that holds the fuel filler pipe. This changes how impact forces travel during a rear crash, preventing the pipe from rupturing.
Summarized — see the official notice for exact wording, dates, and contacts.
