NHTSA (USA)Medium Risk
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
The 2021 Mercedes-Benz AMG GLA35 has 4 recalls, with the most serious being two distinct rearview camera failures that can leave the driver with no rear view when reversing.
The backup camera issues stem from separate software problems. In one case, the multimedia system software can cause the display to go black or reboot after startup, leaving the screen blank just when the driver needs to see what is behind the vehicle. A separate software error can also prevent the rearview image from appearing at all during reversing. Both failures reduce the driver's ability to see pedestrians, cyclists, or obstacles directly behind the vehicle.
The remaining two recalls both involve the automatic emergency call system, known as eCall, which contacts emergency services automatically after a crash. One recall covers a fault where the system may send responders to the wrong location, meaning help could arrive somewhere other than where the crash occurred. The other covers a condition where the system fails entirely and cannot place any call at all, which delays emergency response. Both conditions could affect outcomes in a serious collision.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
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What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error prevents the rearview camera from displaying the backup image on the screen.
What the fix does
Dealers will update the rearview camera software at no cost to restore the backup image display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The MBUX multimedia system software may cause the display to go black or restart after startup, preventing the rearview camera image from displaying properly.
What the fix does
A dealer will update the multimedia system software, or you can receive the update over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.