At a glance
What can fail
The high voltage battery may fail internally, potentially causing a vehicle fire whether parked or driving.
What the fix does
Dealers will replace the high voltage battery at no cost to the owner.
The 2023 Mercedes-Benz EQB 350 4MATIC has 4 recalls, all involving the high-voltage battery, with the most serious risk being a battery fire that can occur while the vehicle is parked or being driven.
Three of the four recalls address the same core concern: the high-voltage battery can fail internally and catch fire without warning, whether the vehicle is in motion or sitting still. Prior repair attempts have not fully resolved the issue, which is why multiple campaigns exist for the same defect across overlapping model years. The fourth recall covers a related battery problem where an internal electrical connector can work loose, causing a sudden and unexpected loss of drive power that raises the risk of a crash.
At a glance
What can fail
The high voltage battery may fail internally, potentially causing a vehicle fire whether parked or driving.
What the fix does
Dealers will replace the high voltage battery at no cost to the owner.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery may fail internally, which could cause a vehicle fire while the car is parked or being driven.
What the fix does
Dealers will update the battery management system software at no cost to address the internal battery failure risk.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery's bus bar may be secured with incorrect screws, causing unexpected loss of drive power.
What the fix does
Dealers will inspect and replace the high-voltage battery as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery may fail internally, which could cause a vehicle fire whether the car is parked or being driven.
What the fix does
Dealers will update the battery management system software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.