The 2017 Mercedes-Benz GLS550 has 5 recalls, the most serious involving a front suspension oil leak that can reach an ignition source and start a fire.
Two recalls cover the emergency call system: a software fault can cause the system to transmit an incorrect date, time, or vehicle location after a crash, meaning emergency responders may be sent to the wrong place. Prior repair attempts did not fully resolve this issue, and a second campaign addresses the same misdirected location problem in a broader range of model years. On the latch side, the center console can come unlatched in a crash, sending loose objects flying through the cabin and potentially striking occupants. There is also a door latch concern where a door that appears locked may unexpectedly open on its own, raising the risk of injury to occupants.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error causes the eCall emergency system's date and time to be incorrect, which may result in an inaccurate vehicle location being sent during an emergency call.
What the fix does
Mercedes-Benz will send a remote software update to your vehicle. Dealers will verify the update worked or install a new communication module software at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Oil in the Active Curve System reservoir can foam and leak from the cap's vent holes when the oil level drops below minimum during certain driving conditions.
What the fix does
Dealers will adjust the oil level as needed and replace the reservoir sealing cap to stop oil foam from leaking.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear passenger door on the driver's side may appear locked when it's actually unsecured, creating a potential safety issue.
What the fix does
Dealers will inspect and replace the left rear door lock as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The center console can unlatch during certain crash events, allowing loose objects inside to become projectiles in the cabin.
What the fix does
Dealers will modify the center console latch system to keep it secured during a crash.
Summarized — see the official notice for exact wording, dates, and contacts.
