The 2023 Mercedes-Benz EQE 350 4MATIC has 5 recalls, the most serious involving a steering coupling bolt that may not be properly tightened, allowing the steering to loosen from the rack and causing a sudden loss of steering control.
A second critical issue involves 80-amp fuses that can fail unexpectedly, cutting drive power entirely or disabling safety systems including the airbags and instrument cluster while the vehicle is in motion. On the structural side, energy absorbers inside the roof frame may not be properly secured and can break free when the side curtain airbags deploy in a crash, turning those components into loose objects that can strike occupants. The high-voltage battery monitoring software may fail to alert the driver when the battery develops a malfunction, leaving the driver unaware of a problem that could lead to injury. There is also a wheel concern specific to this trim: rim inserts can detach from the wheels while driving and become road debris that poses a hazard to other vehicles nearby.
At a glance
What can fail
The bolt connecting the steering coupling to the steering rack may not be tight enough, which could cause the steering coupling to loosen.
What the fix does
Dealers will tighten the steering coupling bolts to proper specification at no cost.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rim inserts on the wheels may come loose and detach while the vehicle is being driven.
What the fix does
Dealers will inspect the rim inserts and replace them as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The 80-Amp fuses in the main fuse box may have been manufactured incorrectly, causing them to fail.
What the fix does
Dealers will replace the main fuse boxes at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The absorbers in the roof frame may not be properly secured and can detach when the window air bag deploys.
What the fix does
Dealers will replace the roof frame absorbers at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The battery monitoring system software may fail to alert you of a battery malfunction, preventing proper safety warnings.
What the fix does
Dealers will update the battery management system software at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
