NHTSA (USA)High Risk
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
This page covers 3 recalls, 54 owner complaints and EPA fuel economy for the 2024 Toyota Sienna.
35 mpg combined
6.7 L/100km
Minivan - 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
The dominant pattern in 2024 Sienna complaints centers on brake behavior. Owners frequently report the vehicle lurching or surging forward while the brake pedal is depressed, sometimes at a complete stop. Several describe the vehicle momentarily adding power or losing braking force mid-application, with no warning lights present, and the issue recurring across multiple incidents. Seats and vehicle structure each draw a smaller cluster of complaints, though at lower volume than the brake concern. A separate thread involves driver-side mirror vibration at highway speeds that owners say interferes with visibility during lane changes, with dealers in multiple reports characterizing it as normal operation. One isolated report describes a highway power-down event where multiple warning systems triggered simultaneously and the vehicle would not accelerate above 10 mph until towed.
54
Total Complaints
2
Crash-Related
4
With Injuries
By System
The 2024 Toyota Sienna has 3 recalls, all centered on occupant and passenger restraint failures that can allow people to be thrown or shifted in a crash.
The most widely applicable issue involves the third-row seatback bolts, which may not have been properly tightened during assembly. In a crash, a loose seatback can fold or pivot instead of holding its position, failing to restrain the occupant seated there. This recall covers hybrid models from the 2021 through 2025 model years. The remaining two recalls affect vehicles that have been converted for wheelchair accessibility. On certain Sienna models converted by BraunAbility, the restraint tie-down pucks used to anchor a wheelchair may not have been tightened properly and can detach in a crash, removing the anchor point entirely. Separately converted vehicles equipped with QRT-Deluxe or QRT-Max wheelchair restraint systems by Rollx Vans face a related risk: if the wheelchair is not properly secured, it can shift or move freely during transit, posing a hazard to the wheelchair occupant and others in the vehicle.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
On wheelchair-accessible vehicles converted by BraunAbility, the occupant restraint tie-down pucks may not be tightened properly and could loosen or detach during a crash.
What the fix does
BraunAbility will mail you instructions to visit a BraunAbility service center to inspect and tighten the occupant restraint tie-down pucks if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts securing the third-row seatbacks may not be properly tightened, affecting seat stability and safety restraint function.
What the fix does
Dealers will tighten all third-row seat assembly bolts at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
