NHTSA (USA)High Risk
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
This page covers 4 recalls, 244 owner complaints and EPA fuel economy for the 2025 Toyota Sienna.
35 mpg combined
6.7 L/100km
Minivan - 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
The dominant story with the 2025 Toyota Sienna is the second-row seat belt system, which accounts for the overwhelming majority of owner complaints. Owners consistently report that the second-row seat belts become difficult or impossible to retract fully, particularly when a booster seat is in use. The belt resists being pulled out smoothly, and once fastened, children have limited room to reach the buckle to release it. Several owners describe having to manually force the belt free from the booster seat before it will retract at all. The problem appears more pronounced when the vehicle is off. Third-row seat belts draw some similar complaints, though owners generally describe that issue as less severe. Outside the seat belt category, visibility and structural complaints appear in a smaller number of reports, but neither approaches the volume seen with the seat belt concerns.
244
Total Complaints
1
Crash-Related
1
With Injuries
By System
The 2025 Toyota Sienna has 4 recalls, the most serious involving seat structural failures that can prevent occupants from being properly restrained in a crash, affecting both second- and third-row seating.
Two of the recalls center on seating integrity, both applying to hybrid models. Third-row seatback bolts may not be tightened correctly, allowing the seatback to give way during a collision rather than hold the occupant in place. The second-row seat rails may be improperly welded, which can cause the seat itself to shift or fail to hold during a crash, with the same consequence for the occupant. On vehicles converted for wheelchair accessibility, the wheelchair restraint hardware made by Rollx Vans may not secure the chair adequately, allowing it to roll or shift while the vehicle is moving and potentially striking other occupants. The fourth recall affects the rearview camera on vehicles equipped with the Panoramic View Monitor system: a software error can cause the camera image to freeze or go blank when the vehicle is shifted into reverse, leaving the driver without a view of what is directly behind the vehicle.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Panoramic View Monitor system may cause the rearview camera to freeze or go blank when backing up, blocking your rear visibility.
What the fix does
Dealers will update the parking assist software at no cost to restore proper rearview camera function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The second-row seat rails may be welded improperly, which could affect the seat's structural integrity and safety.
What the fix does
Dealers will replace the second-row seat rails at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts securing the third-row seatbacks may not be properly tightened, affecting seat stability and safety restraint function.
What the fix does
Dealers will tighten all third-row seat assembly bolts at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.