NHTSA (USA)High Risk
At a glance
What can fail
The bolts securing the front seats may not be tightened properly, causing them to loosen over time.
This page covers 8 recalls, 18 owner complaints and EPA fuel economy for the 2020 Volvo Xc60.
23–27 mpg combined
8.7–10.2 L/100km
Small Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 4 tested variants for this model year.
With only 18 total complaints filed for the 2020 XC60, the picture is fairly thin, but a few patterns emerge. The electrical system draws the most reports, with owners describing battery-related concerns and unresolved service timelines. Brake and rotor issues appear across multiple complaints, with owners reporting rotor warping and high spots requiring repeated replacements, in one case across three separate service visits within roughly 33,000 miles. Wheel lug bolt adapters also come up more than once, with owners finding the security lug adapters provided by the factory difficult or impossible to use when changing a flat. A single report mentions an engine oil leak that persisted after a dealership visit attributed it to a loose oil filter.
18
Total Complaints
2
With Injuries
By System
The 2020 Volvo XC60 has 8 recalls, with the most serious being a steering gear defect where a loose screw inside the gearbox housing can cause the steering wheel to lock up without warning.
On the braking side, there are three separate concerns. Rods connecting the brake pedal to the hydraulic unit may not have been assembled correctly and can loosen over time, softening pedal feel and extending stopping distances. A separate issue involves a rotor and shaft that can separate inside the integrated brake system, reducing braking assistance and disabling anti-lock brakes and electronic stability control. There is also a plug-in hybrid-specific concern: the high-voltage battery can short circuit when fully charged and the vehicle is parked, raising the risk of a fire. The low-pressure fuel pump can blow a fuse and fail entirely, causing the engine to stall. The automatic emergency braking system may not detect obstacles due to a software and hardware incompatibility, meaning it can fail to engage when approaching a hazard. Loose front seat bolts can prevent the seat from properly restraining an occupant in a crash. Finally, the nuts securing the front wiper arms may not be sufficiently tightened, which can cause the wipers to lose their position and reduce visibility in poor weather.
At a glance
What can fail
The bolts securing the front seats may not be tightened properly, causing them to loosen over time.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will tighten the front seat bolts at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery module may short circuit when the battery is fully charged and the vehicle is parked.
What the fix does
Dealers will inspect and replace the battery module if needed, and update software to monitor battery performance.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rods connecting your brake pedal to the hydraulic brake unit may loosen due to improper assembly. This can alter brake pedal feel and reduce braking power.
What the fix does
A dealership will inspect the brake pedal pushrod screw and tighten it if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
During assembly, two screws may have been stacked on top of each other in the steering gear. One screw can fall loose into the gearbox housing.
What the fix does
The steering gear will be replaced at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rotor and shaft in the brake system may be improperly welded and separate, affecting brake performance.
What the fix does
Dealers will replace the hydraulic unit at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The low-pressure fuel pump can blow its fuse, causing the pump to fail and stop working.
What the fix does
Dealers will replace the fuse at no cost to restore fuel pump function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The nuts securing the front wiper arms may not be tight enough, causing the wipers to malfunction or stop working.
What the fix does
Dealers will tighten the wiper arm mounting nuts to proper specifications at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software and hardware mismatch may prevent the Automatic Emergency Brake system from detecting obstacles and activating when needed.
What the fix does
Dealers will update the Active Safety Domain Master software at no cost to restore proper brake system function.
Summarized — see the official notice for exact wording, dates, and contacts.
