NHTSA (USA)Medium Risk
At a glance
What can fail
The rearview camera image may not appear on the display when you put the vehicle in reverse, affecting your ability to see behind the vehicle.
What the fix does
This page covers 6 recalls and 39 owner complaints for the 2023 Volvo Xc90.
The dominant complaint pattern for the 2023 XC90 centers on the back-over prevention and related driver assistance systems, which draw the most reports by a wide margin. Owners frequently describe false alerts from the blind-spot monitoring system, with the warning staying illuminated even when no vehicle is present in the adjacent lane. Several owners also report the automatic lane intervention engaging unexpectedly, making it difficult to change lanes intentionally. The electrical system rounds out the next notable cluster, with owners describing the infotainment unit cycling off and restarting repeatedly while driving, temporarily knocking out the backup camera, navigation, climate control audio, and other connected functions. A smaller number of owners report issues with the trunk opening on its own and the charging port connector becoming locked in place on the plug-in hybrid variant. Two reports mention wheel cracking without any apparent impact or incident.
39
Total Complaints
2
With Injuries
By System
The 2023 Volvo XC90 has 6 recalls, the most serious involving a software error in the engine control module that can prevent the combustion engine from starting and cause the vehicle to lose drive power as the battery depletes.
On the braking side, a diagnostic error in the brake control module can disable anti-lock brakes, electronic stability control, and traction control all at once, leaving the driver with reduced stopping and stability support. There is also a seatbelt concern spanning a wide model range: second-row seatbelt buckle and lower anchor bolts may not be properly tightened, which can allow the belt to fail to hold an occupant in a crash. Two electrical and software issues round out the list. The rearview camera can fail to display an image when the vehicle is shifted into reverse, reducing the driver's view of what is behind the vehicle. Separately, a false warning message reading "e-Call Service Required" can appear in the instrument cluster, masking a real failure of the emergency call system and potentially delaying emergency response after a crash.
At a glance
What can fail
The rearview camera image may not appear on the display when you put the vehicle in reverse, affecting your ability to see behind the vehicle.
What the fix does
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
A software update will be installed at a dealer or delivered wirelessly at no cost to restore the rearview camera display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera image may not display on the screen when you put the vehicle in reverse, reducing rear visibility.
What the fix does
A software update will be installed at a Volvo dealer or wirelessly, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts securing the second-row seat belt buckle and lower belt anchor may not be properly tightened, affecting their stability.
What the fix does
Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts as needed, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The emergency call system may trigger a false error code, causing "e-Call Service Required" to appear on the driver information display even though the system is working properly.
What the fix does
Dealers will update the telematics and connectivity antenna module software at no cost to restore accurate system diagnostics.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Brake Control Module 2 may disable the antilock brake system, electronic stability control, and traction control.
What the fix does
Volvo will install a free software update to the Brake Control Module 2 via over-the-air download.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the engine control module may prevent the combustion engine from starting, resulting in loss of driving power.
What the fix does
Dealers will update the engine control module software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.