NHTSA (USA)Critical
2019 AUDI Q7NHTSA Campaign #19V114000
The official notice
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Safety Risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
34 vehicles affectedMfr ref: 40O4/40O6Updated June 10, 2026