This page covers 5 recalls, 60 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2019 Audi Q7.
21 mpg combined
11.2 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Steering and suspension top the complaint list for the 2019 Audi Q7, with owners frequently reporting alignment problems, handling concerns, and suspension issues that in several cases appeared early in ownership. The fuel and propulsion system draws the next-highest volume of reports, where owners describe unexpected engine shutdowns while driving, often accompanied by fault codes pointing to fuel pump and fuel delivery failures, sometimes requiring a tow. A smaller number of owners report the automatic emergency braking activating without any obstruction present, which they describe as triggering hard stops in moving traffic. Electrical and infotainment issues also come up, including the central display freezing and rebooting mid-drive, leaving navigation and vehicle status unavailable for several minutes at a time. A couple of reports mention the backup camera displaying a black screen intermittently when reversing.
60
Total Complaints
5
Crash-Related
By System
The 2019 Audi Q7 has 5 recalls, the most serious involving two separate issues that can cause sudden loss of steering control: front shock absorber forks that can crack and allow a tire to contact the wheel housing, and a steering shaft bolt that can loosen.
On the safety equipment side, side curtain airbags may fail to fully inflate in a crash, reducing protection for occupants. There is also a structural concern: the padding on the C-pillar, the roof support behind the rear doors, may not absorb enough impact in a crash, raising the risk of head injury for an unbelted occupant who contacts it.
At a glance
What can fail
The padding on the C-pillar may not absorb enough impact during a crash.
What the fix does
Dealers will replace the deformation element on the C-pillars at no cost.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolt connecting the steering shaft to the steering gear may loosen, which could result in loss of steering control.
What the fix does
Audi dealers will inspect the steering shaft bolt and replace it if necessary at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The side curtain airbags may fail to properly inflate during a crash.
What the fix does
Dealers will replace the side curtain airbags at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front shock absorber forks may crack, allowing the shock absorber to loosen. This can cause the tire to rub the wheel housing and affect steering control.
What the fix does
Dealers will replace the affected shock absorber fork(s).
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front shock absorber forks may crack, which can cause the shock absorbers to loosen.
What the fix does
Dealers will replace the shock absorber forks at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
