This page covers 6 recalls, 25 owner complaints and EPA fuel economy for the 2020 Audi Q7.
18–21 mpg combined
11.2–13.1 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
The 2020 Q7's complaint picture is split mainly between electrical and engine issues. On the electrical side, owners describe a range of warning lights, unexpected system behavior, and component failures, though the reports don't point to a single repeating fault. Engine complaints are more specific: multiple owners report higher-than-normal oil consumption, misfires, and internal engine damage discovered only after the car was already symptomatic. Water pump and coolant system failures come up across both the engine and powertrain complaints, with some owners noting the failure triggered other downstream problems. A smaller number of reports describe fuel system failures, including at least one account of a complete engine shutdown traced to an internal fuel tank component requiring full tank replacement.
25
Total Complaints
1
Fire-Related
1
With Injuries
By System
The 2020 Audi Q7 has 6 recalls, the most serious involving the front camera's windshield heating element, which can overheat and start a fire.
Two recalls address airbag behavior involving children in the front passenger seat: the airbag control module can fire the second deployment stage too quickly when a child is present, and separately, the airbag system does not meet Canadian regulatory performance requirements for a six-year-old seated in that position. Both raise the risk of injury in a crash. On the structural side, the C-pillar padding may not absorb enough impact, which can increase head injury risk for an unbelted occupant in a collision. The fuel pump contains a component that can break and cause the pump to fail, stalling the engine without warning. There is also a software error that can prevent the rearview camera image from appearing when backing up, reducing visibility behind the vehicle.
At a glance
What can fail
A software error may prevent the rearview camera image from displaying on the screen as intended.
What the fix does
Dealers will update the vehicle software at no cost to restore rearview camera display function.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front camera control software doesn't work properly with the heating element that keeps the windshield camera lens clear, causing the heater to overheat.
What the fix does
Dealers will update the camera control software and replace the heating element at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
An internal component in the fuel pump can break, which causes the fuel pump to stop working.
What the fix does
The fuel pump will be replaced at no cost by an Audi dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front passenger airbag system does not provide adequate protection for a 6-year-old child sitting in the front seat during a crash test, failing to meet Canadian safety requirements.
What the fix does
Audi will mail you instructions to visit a dealer, where technicians will update the airbag control module software.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The air bag control module may deploy the front passenger air bag's second stage too quickly after the first stage when an unbelted child occupies the seat, potentially causing improper protection.
What the fix does
Dealers will update the air bag control module at no cost to reprogram the deployment sequence.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The padding on the C-pillar may not absorb enough impact during a crash.
What the fix does
Dealers will replace the deformation element on the C-pillars at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
