NHTSA (USA)Medium Risk
2015–2018 MERCEDES-BENZ METRISNHTSA Campaign #22V099000
The official notice
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Safety Risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
17,093 vehicles affectedMfr ref: VS2RUEKAMUpdated June 10, 2026