This page covers 2 recalls, 23 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2024 Buick Encore Gx.
27–30 mpg combined
7.8–8.7 L/100km
Small Sport Utility Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 3 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Electrical system complaints dominate what 2024 Buick Encore GX owners report, covering a range of symptoms across the interior electronics. The most common descriptions involve the infotainment screen going dark or becoming unresponsive, along with the instrument panel and center console running noticeably hot to the touch. Door lock malfunctions show up across multiple reports, with owners describing locks failing to engage while driving or parked, sometimes repeatedly and with no warning. The backup camera is another recurring electrical complaint, owners describe the image going blurry or displaying a solid red screen, and several report dealers were unable to reproduce the fault. Engine complaints are limited, but a handful of owners describe intermittent misfires, particularly after refueling, with no check engine light appearing and no confirmed cause found at the dealership.
23
Total Complaints
By System
The 2024 Buick Encore GX has 2 recalls, both centered on the same issue: a software problem that can cause the instrument panel to go blank, hiding the speedometer, warning lights, and other critical gauges from the driver.
When the screen goes dark, either at startup or while driving, the driver loses access to speed readings and any active warning indicators, which raises the risk of a crash.
At a glance
What can fail
The instrument panel display may go blank intermittently when starting or while driving due to a software issue in the Virtual Cockpit Unit Module.
What the fix does
The Virtual Cockpit Unit Module software will be updated for free at a dealer or remotely through an over-the-air update.
Summarized — see the official notice for exact wording, dates, and contacts.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
At a glance
What can fail
A software issue may cause the instrument panel to display a black screen, preventing warnings, alerts, and gauges from showing.
What the fix does
General Motors will mail you instructions to visit a dealership, where technicians will update the virtual cockpit unit software.
Summarized — see the official notice for exact wording, dates, and contacts.
