This page covers 4 recalls, 34 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2017 Buick Lacrosse.
23–25 mpg combined
9.4–10.2 L/100km
Midsize Cars
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Electrical and powertrain complaints lead the 2017 Buick LaCrosse owner reports, with suspension close behind. On the electrical side, owners describe a range of system failures, an intermittent airbag warning light that required dealer reprogramming, and an amplifier failure that knocked out not just audio but also chimes for seatbelt reminders, door alerts, backup warnings, and other vehicle notifications. Powertrain complaints center on shuddering and abnormal noises during driving. Suspension reports focus on the front strut assembly, with owners describing loud stomping sounds, wheel shudder, and increased steering effort, one recurring theme is that replacement parts for the front suspension have become difficult or impossible to source, leaving owners unable to complete repairs or get a proper wheel alignment, which some say leads to accelerated and uneven tire wear.
34
Total Complaints
By System
The 2017 Buick LaCrosse has 4 recalls, the most serious involving rear suspension toe-links that may loosen and detach from the suspension, causing a sudden loss of vehicle control.
The toe-link issue stems from parts installed in the wrong orientation, which allows the outboard bolt to work loose over time and eventually fall out entirely. When a toe-link disconnects, the rear wheel loses its lateral positioning, and the vehicle can become very difficult or impossible to steer predictably. The other two recalls both describe the same electric power steering problem and should be understood as one issue. The electrical connectors for the power steering system may not be properly sealed, allowing water to get in and corrode the contacts inside. As corrosion builds, resistance in the circuit increases, and the power steering assist can cut out intermittently or fail altogether. When that happens, the steering wheel requires significantly more physical effort to turn, which can catch a driver off guard, particularly at low speeds or during parking maneuvers.
At a glance
What can fail
Rear-suspension toe-links may have been installed backwards. If installed incorrectly, the bolt can loosen and fall out, causing the toe-link to disconnect from the suspension and reducing vehicle control.
What the fix does
We may earn a commission for purchases made through these links.
Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Dealers will inspect the toe-links and reorient them to the correct direction as needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear suspension toe-links may have been installed incorrectly and could loosen or disconnect from the rear suspension system.
What the fix does
Dealers will inspect and correct the installation of the left and right rear suspension toe-link assemblies at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The cable seal on one or both electric power steering connectors may not be fully seated, allowing water to enter and corrode the connections. This increases circuit resistance, potentially causing intermittent or permanent loss of steering assist.
What the fix does
Dealers will fully seat the connector and secure it in place.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electrical connectors for the power steering system may not seal properly, allowing water to enter and corrode them. This could cause the power steering to stop working.
What the fix does
Dealers will inspect and reseal the power steering connectors to prevent water entry, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
