This page covers 2 recalls, 15 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2020 Dodge Grand Caravan.
20 mpg combined
11.8 L/100km
Minivan - 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
4/5 Overall
NHTSA 5-Star Safety Rating
Powertrain complaints dominate what owners report for the 2020 Dodge Grand Caravan. Transmission problems come up most often, owners describe shuddering, failure to shift properly, and in some cases outright transmission failure requiring full replacement. A few owners also report sudden power loss while driving, sometimes accompanied by steering that felt unresponsive or unstable. Catalytic converter failure with a warning light showing up is mentioned as well. The seat belt and electrical complaint categories each have a small handful of reports, but neither shows a clear recurring symptom pattern at this volume. The transmission shuddering and shift failure complaints are the most consistent thread across multiple reports.
15
Total Complaints
3
Crash-Related
2
With Injuries
By System
The 2020 Dodge Grand Caravan has 2 recalls, the more serious involving wheelchair restraint systems on vehicles converted with QRT-Deluxe or QRT-Max equipment, where the restraint can fail to secure a wheelchair and allow it to move during transit.
The second recall is a compliance matter affecting a small number of vehicles: the daytime running lights fail to turn off when the front fog lights are switched on, which does not meet Canadian lighting regulations but is unlikely to create a safety risk.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
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Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Some vehicles have daytime running lamps that remain on when front fog lights are switched on, which violates Canadian regulations requiring the lamps to turn off in this condition.
What the fix does
This is not a recall. FCA Canada confirms all vehicles produced after September 1, 2020, comply with the regulation.
Summarized — see the official notice for exact wording, dates, and contacts.
