NHTSA (USA)Medium Risk
At a glance
What can fail
The rearview camera may show a distorted, intermittent, or blank image when you put the vehicle in reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
This page covers 6 recalls, 64 owner complaints and EPA fuel economy for the 2015 Ford C-Max.
39 mpg combined
6 L/100km
Large Cars
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
For the 2015 Ford C-Max, powertrain complaints make up the largest named category, followed closely by rearview camera failures and steering concerns. On the camera side, owners frequently report the backup camera going completely dark or displaying a blank image when the vehicle is shifted into reverse, with no warning lights to signal the problem. Powertrain reports describe a range of drivability issues, which is typical for the C-Max's hybrid system. Steering complaints round out the top three, though the narratives vary. A smaller but notable cluster describes brake-related symptoms, including a warning light pairing, brake and traction control illuminating together, along with at least one report of a rear brake seizing and producing visible smoke while driving.
64
Total Complaints
9
Crash-Related
5
With Injuries
By System
The 2015 Ford C-Max has 6 recalls, the most serious being an engine that may keep running after the ignition is switched off, allowing the transmission to be shifted out of park and the vehicle to roll unexpectedly.
This vehicle is a plug-in hybrid, and one recall affects the 120V home charging cord supplied with Energi models: the cord can overheat and pose a fire risk. On the drivetrain side, a bushing connecting the shifter cable to the transmission can degrade or fall off, causing the vehicle to move in a direction other than the one selected. Two related recalls cover door latches that can break and leave a door appearing closed while it is not fully latched, allowing it to swing open while driving; prior repair attempts on some vehicles did not fully resolve the issue. The rearview camera can also display a distorted or blank image when reversing, reducing visibility behind the vehicle.
At a glance
What can fail
The rearview camera may show a distorted, intermittent, or blank image when you put the vehicle in reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
We may earn a commission for purchases made through these links.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rubber bushing connecting the shifter cable to the transmission can wear down or come loose, potentially affecting shift control.
What the fix does
Dealers will replace the worn bushing and install a protective cap over the cable bushing at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A door latch component may break, making doors hard to close or allowing doors to appear closed when they're actually unsecured.
What the fix does
Dealers will inspect door latches and replace them if needed at no cost. Owners can also check latch date codes online to verify if repair was done correctly.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The 120V charging cord lacks a thermistor. If your home's outlet or wiring has high resistance, the cord can overheat and melt during charging.
What the fix does
Dealers will replace your cord with a new 120V convenience cord that includes a thermistor, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A component inside the door latches can break, causing doors to fail to latch or appear closed when they are actually unsecured.
What the fix does
Dealers will replace the door latches with an improved part at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The engine may continue running after you turn off the key or press the START/STOP button, preventing the engine from shutting down as intended.
What the fix does
Dealers will update your vehicle's body control module software at no cost to fix the engine shutdown issue.
Summarized — see the official notice for exact wording, dates, and contacts.