This page covers 3 recalls, 41 owner complaints and EPA fuel economy for the 2016 Ford C-Max.
39 mpg combined
6 L/100km
Large Cars
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
For the 2016 Ford C-Max, the most consistent complaint pattern centers on the electrical system and the backup camera. Owners frequently report the rear camera failing to display an image, showing a black screen, or in some cases displaying a flipped, upside-down image when shifting into reverse. Several owners note the camera works inconsistently, functioning only part of the time, with some suggesting wet conditions may worsen the problem though that link isn't firmly established across reports. Powertrain complaints make up the next notable cluster, with owners describing unusual noises from the engine compartment and transmission-related diagnoses following those symptoms. A smaller number of reports describe unexpected vehicle movement, including at least one account of unintended acceleration at low speed in a parking lot. The intermittent rear camera failure is the single most repeated symptom across this complaint set.
41
Total Complaints
5
Crash-Related
1
Fire-Related
4
With Injuries
By System
The 2016 Ford C-Max has 3 recalls, the most serious involving a shifter cable bushing that can degrade or fall off, causing the vehicle to move in an unintended direction when the driver tries to change gears.
The floor pan on certain vehicles may have poorly welded joints at the front apron, which can weaken the front-end structure and raise the risk of injury in a crash. There is also a rearview camera issue where the image can appear distorted, cut in and out, or go blank entirely while reversing, reducing the driver's view of what is behind the vehicle.
At a glance
What can fail
The rearview camera may show a distorted, intermittent, or blank image when you put the vehicle in reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
We may earn a commission for purchases made through these links.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rubber bushing connecting the shifter cable to the transmission can wear down or come loose, potentially affecting shift control.
What the fix does
Dealers will replace the worn bushing and install a protective cap over the cable bushing at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The floor pan's left-hand apron joints may not be properly welded, which could compromise structural integrity.
What the fix does
Dealers will inspect the apron joints and repair them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
