NHTSA (USA)Medium Risk
At a glance
What can fail
The rearview camera may show a distorted, intermittent, or blank image when you put the vehicle in reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
This page covers 4 recalls, 96 owner complaints and EPA fuel economy for the 2015 Ford Flex.
18–20 mpg combined
11.8–13.1 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 3 tested variants for this model year.
The 2015 Ford Flex draws its heaviest complaint volume from two systems: the backup camera and steering. Owners frequently report the rearview camera malfunctioning when shifting into reverse, the most common descriptions are a black screen, an inverted image, or the display cutting out intermittently. Steering complaints are nearly as common, with owners describing loss of power assist, stiffness, or unexpected changes in steering feel while driving. The fuel and propulsion system rounds out the top three, where owners report stalling, hesitation, or loss of power. The camera issues appear to be the most consistent single theme across this complaint set, with multiple owners noting the display goes blank or flips upside down specifically at the moment reverse is engaged.
96
Total Complaints
2
Fire-Related
1
With Injuries
By System
The 2015 Ford Flex has 4 recalls, the most serious being a fuel pump failure on EcoBoost-equipped models that can cause the engine to stall without warning or prevent the vehicle from starting.
On the chassis side, rear suspension toe links on vehicles equipped with the SHO Performance Pack can fracture under stress, causing a sudden and unpredictable shift in how the vehicle handles. A fractured toe link changes the rear wheel alignment instantly, which can make the car feel like it's being pushed sideways mid-corner or during a lane change. There is also a parking brake concern affecting vehicles built during a narrow window in May 2015: the brake may not fully engage when applied, and if the transmission is left out of Park on a slope, the vehicle can roll away unattended. Rounding out the list, the rearview camera can display a distorted, flickering, or completely blank image when the vehicle is in reverse, reducing the driver's view of what is directly behind the car.
At a glance
What can fail
The rearview camera may show a distorted, intermittent, or blank image when you put the vehicle in reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear suspension toe links can crack under stress, potentially affecting rear suspension function.
What the fix does
Dealers will replace the rear suspension toe links at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A component in the fuel pump's electrical module may overheat, cutting power to the fuel pump.
What the fix does
Dealers will inspect and replace the fuel pump electrical module at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The parking brake may not fully engage when applied, preventing the vehicle from staying securely parked.
What the fix does
Dealers will test the parking brake system and replace the parking brake control assembly if needed, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.