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At a glance
What can fail
Previous recall repairs may not have worked properly. A high-voltage battery defect could cause smoke or heat, potentially damaging the battery and surrounding components.
This page covers 14 recalls, 148 owner complaints and EPA fuel economy for the 2019 Jaguar I-Pace.
76 MPGe combined
Small Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
The 2019 Jaguar I-Pace generates complaints that center heavily on the electrical system, which accounts for the large majority of reports filed for this model year. The dominant issue owners describe involves the high-voltage battery, specifically a recurring "traction battery fault" warning that can render the vehicle inoperable. Several owners report that this warning has appeared multiple times on the same vehicle, and a number describe accompanying symptoms including white smoke, a burning electrical odor, and crackling sounds from the front undercarriage. The propulsion system draws the next largest cluster of complaints, generally tied to the same battery-related loss of drive. Owners also report extended periods with no usable vehicle while awaiting battery replacement or manufacturer repurchase resolutions, with some describing the process stretching well over a year without a fix applied.
148
Total Complaints
2
Crash-Related
4
Fire-Related
By System
The 2019 Jaguar I-PACE has 14 recalls, the most serious being a persistent high-voltage battery fire risk that has required multiple repair attempts after earlier fixes proved incomplete or ineffective.
The battery fire concern is the dominant issue across this vehicle. Loose fasteners inside the battery pack can cause electrical arcing at the internal busbars, and separately, conditions inside the battery itself can generate heat and smoke that melt surrounding components and create a fire risk. What makes this situation notable is that prior repair attempts have not fully resolved the problem. Multiple rounds of service have been issued because earlier dealer repairs did not adequately address the overheating condition, meaning some vehicles have required a second or even third visit to complete a lasting fix. The underlying risk in every case is the same: a battery that overheats can lead to a fire.
On the braking side, there are two recalls describing the same concern. If the regenerative braking system fails, the transition to conventional friction braking introduces a noticeable delay, meaning the car takes longer to slow down than the driver expects when pressing the brake pedal. That extended stopping distance raises the risk of a collision, particularly at higher speeds or in emergency situations.
At a glance
What can fail
Previous recall repairs may not have worked properly. A high-voltage battery defect could cause smoke or heat, potentially damaging the battery and surrounding components.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Software will be updated to limit charging to 90% as a temporary fix. A permanent repair is being developed and you will be notified by mail when available.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery may overheat in certain 2019 I-PACE vehicles that received an improper interim repair under recall 24V-633.
What the fix does
Dealers will update the battery energy control module software at no cost. Jaguar will repurchase the vehicles as final repair.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery may overheat in certain 2019 Jaguar I-PACE vehicles.
What the fix does
Dealers will update the battery energy control module software at no charge. Jaguar will repurchase affected vehicles.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery in certain 2019-2020 I-Pace vehicles may overheat.
What the fix does
Dealers will replace the high-voltage battery at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Previous recall repairs for the high-voltage battery may not have worked properly. The battery can overheat or produce smoke, which may damage the battery and nearby components.
What the fix does
Jaguar will replace the high-voltage battery pack as needed. Some owners may be offered vehicle repurchase.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery may develop an internal problem that causes it to generate smoke or heat, potentially melting or damaging the battery and surrounding components.
What the fix does
A software update will be installed to monitor the battery and alert you of problems. If detected, charging will limit to 75% and direct you to a dealership for battery inspection and replacement if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery may overheat in certain 2019-2020 Jaguar I-PACE vehicles that were previously repaired under recall 23V-369.
What the fix does
A dealer will update the battery energy control module software. The repair is free of charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts connecting the battery module to the electrical busbars may be insufficiently tightened, allowing electrical arcing to occur at the busbar connections.
What the fix does
Dealers will inspect and tighten the busbar fasteners, replacing any damaged parts at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery may develop an internal problem that causes smoke or heat, potentially damaging the battery and surrounding components.
What the fix does
A software update will be installed to monitor the battery and alert you to problems. If detected, charging capacity reduces to 75% and you'll be directed to a dealership for battery inspection and replacement if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery may overheat due to an incomplete repair from a previous recall fix.
What the fix does
Dealers will update the battery energy control module software at no cost to correct the issue.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery may overheat in certain 2019-2024 Jaguar I-PACE vehicles.
What the fix does
Dealers will update the battery energy control module software and replace battery modules as needed. Updates can also be delivered over-the-air.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery can overheat or produce smoke, potentially melting or damaging the battery and surrounding components.
What the fix does
A software update to the battery energy control module will monitor the battery and limit charging to 75% if a problem is detected, prompting you to visit a dealer for inspection and possible battery replacement.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electrical regenerative braking system may fail, causing a delay before the brakes apply when you brake.
What the fix does
Dealers will update your vehicle's software to fix the braking system.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The regenerative brake system electrical circuit may fail, causing a delay between pressing the brake pedal and the vehicle slowing down.
What the fix does
Dealers will update the vehicle's software to reduce the braking delay at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
