NHTSA (USA)Medium Risk
At a glance
What can fail
The instrument panel cluster may develop an internal short circuit and stop working, causing the display to fail.
What the fix does
Dealers will replace the instrument panel cluster at no cost to you.
This page covers 8 recalls and 471 owner complaints for the 2020 Jeep Gladiator.
Steering and electrical complaints dominate owner reports for the 2020 Jeep Gladiator. On the steering side, owners frequently describe a pulling, wandering, or looseness at highway speeds, sometimes accompanied by a shimmy or vibration that returns after alignment corrections. The electrical system draws the second-highest complaint volume, with the instrument cluster being the most specific recurring issue, owners report the cluster going completely dark or intermittently blacking out while driving, losing access to speedometer, fuel level, oil pressure, and warning indicators. Some report that dealers replaced the touchscreen or cluster only for the problem to reappear. The infotainment display independently shows up in complaints for blinking off and restarting on its own. Powertrain complaints are lower in volume but include reports of engine misfires and lifter or rocker arm failures at higher mileage. The instrument cluster failure, leaving drivers with no gauge information while moving, is the most consistently described electrical symptom across multiple reports.
471
Total Complaints
10
Crash-Related
7
Fire-Related
4
With Injuries
By System
The 2020 Jeep Gladiator has 8 recalls, the most serious being a rear driveshaft that can detach from the vehicle, dropping onto the road and creating a hazard for other drivers while leaving the truck without drive power. On manual transmission models, the clutch pressure plate can overheat and fracture, raising the risk of a fire in the engine bay. Prior repair attempts did not fully resolve this issue, and the clutch recall has been extended more than once to cover a broader range of affected vehicles.
On the safety equipment side, the front seatbelt retractors on certain vehicles may not slow an occupant's forward movement properly in a crash, reducing the protection the belt provides. The instrument panel cluster can develop an internal short and go dark, taking the speedometer and warning lights with it. There is also a rearview camera issue where the backup image can linger on screen after shifting out of reverse, distracting the driver.
At a glance
What can fail
The instrument panel cluster may develop an internal short circuit and stop working, causing the display to fail.
What the fix does
Dealers will replace the instrument panel cluster at no cost to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The clutch pressure plate can overheat and crack, potentially affecting manual transmission operation.
What the fix does
Dealers will replace the clutch assembly and update the transmission software at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The clutch pressure plate may overheat and crack in certain 2018-2021 Jeep Wranglers and 2020-2021 Jeep Gladiators with manual transmissions.
What the fix does
Dealers will install software that reduces engine torque when clutch temperatures rise to prevent damage to the pressure plate.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
During a crash, the front seat belt retractor may fail to properly slow the occupant's forward movement after locking, reducing protection.
What the fix does
Dealers will replace the front seat belt retractors at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the 8.4" or 12" radio display can cause the rearview camera image to stay on screen after shifting out of reverse, blocking your view.
What the fix does
Dealers will update the radio display software for free. You can also download the update yourself via Over-The-Air update starting May 1, 2020.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The clutch pressure plate can overheat and crack in certain manual transmission vehicles.
What the fix does
Dealers will reroute a wire harness, inspect the clutch system, and replace any damaged components.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear driveshaft may have been assembled without grease in the monoblock joint, which can cause it to fail.
What the fix does
Dealers will replace the rear driveshaft at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear driveshaft joint may lack grease, causing it to fail and detach from the vehicle. In rear-wheel drive mode, this results in loss of power to the drive wheels.
What the fix does
Dealers will inspect the rear driveshaft joint and replace the driveshaft if necessary.
Summarized — see the official notice for exact wording, dates, and contacts.
